INITIAL CONSULTATION: It is our preference that
we initally meet our new clients (both human and furry) in person. We feel it is always best to have the pet owner
personally introduce GSPS to their pet. During this consultation, we will become familiar with your pet's needs (*exceptions
can be made in the event of an emergency). We will collect necessary care information and veterinary releases.
We also ask at this time that you provide us with two keys. This is so we always have a back-up in case a key does not
work or a lock out. The key will be labeled in such a manner that is is not associated with the pet owner's name or
address. Keys can be left at an arranged location at residence on last visit or an additional paid visit to drop them off
can also be arranged.
For new clients, payment in full is expected at the time services are scheduled. For existing clients,
payment is expected at the first visit. For mid-day walk clients, payment can be arranged on a weekly, bi-weekly, or
visits that are scheduled less than two weeks in advance will be charged a $25.00 last minute scheduling fee. Major
holidays include New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving (Thursday-Friday), Christmas
Eve, Christmas Day, and New Year's Eve. Additionally, non-emergency cancellations seven days or less prior to holidays
will result in a $45 cancellation fee.
a 50% deposit for services scheduled during Easter, Thanksgiving, and Christmas.
LAST MINUTE SCHEDULING: A $20.00 last minute scheduling fee will be charged for all non-holiday visits
scheduled less than 24 hours in advance.
CANCELLATIONS: A 25% last
minute cancellation fee will be charged for all non-holiday visits (2 days or longer) canceled less than 48 hours in advance.
MILEAGE: If your home is over 20 miles round trip from the GSPS office, there may be an additional
service charge based on mileage.